Why do I need to add my card details if I using my private insurance to pay?

My Online Therapy welcomes clients who pay by private insurance and submit invoices for completed sessions.

When a client does not turn up for a session or cancels within 48 hours, we can't invoice the insurance company and the client becomes liable to pay. 

If a client has an excess on their policy or is liable to pay in contribution to their claim, the payment due will be processed using the stored credit/debit card details in the My Online Therapy account.

A receipt will be sent to your registrered emails of all transactions

Related Links

How do I pay an excess?