Can I use my membership number and DOB to sign up instead? Clare Glascott 27 July 2021 16:09 Absolutely. If you don't have a voucher code, you can use your membership number and DOB instead. Related articles I've logged into my account, but it doesn't seem to be recognising my details? I've made a booking using Vitality insurance, but the app /email confirmation shows it costs £79.00. Have I been charged? How do I register with My Online Therapy using my Vitality insurance as a payment method? Why would I see a psychologist? Comments 0 comments Article is closed for comments.