Why do I need to add my credit/debit card details if I am paying using my insurance policy?

My Online Therapy can only submit invoices for sessions that are completed and attended by their clients. As per the terms of your policy, you will be liable to pay for any excess in contribution to your claim. Insurance companies can only be invoiced for completed sessions, so  please note that if you cancel within 48 hours of the session date/time or don't turn up for the session then you will be liable to pay.

Related Articles:

What is your cancellation policy?