I've logged into my account, but it doesn't seem to be recognising my details?

Please make sure you have logged into your My Online Therapy account and not tried to login to the landing page you used to register when you signed up using your Vitality account 

Depending on your device, one or more of the following links should take you straight to the login page:

https://motclientapp.onelink.me/tVy6

https://my.app.myonlinetherapy.com/login

 https://my.app.myonlinetherapy.com

Related Articles: 

https://support.myonlinetherapy.com/hc/en-gb/articles/4406276652817-Why-can-t-I-log-into-my-MOT-account-