We launched the Vitality partnership in October 2020 and they didn't want their clients to be completing a full online questionnaire, so based on the information provided during the registration process psychologists are selected and recommended based on your therapeutic needs, availability and gender. Our HCPC registered clinical and counselling psychologist are trained in a wide range of therapies, so they're able to work with clients in most cases. It is extremely rare that your recommended psychologist is not skilled or able to work with your presenting issues.
Vitality have just signed off on an online questionnaire for their clients to complete upon registration, but as with our wider MOT registration process again our psychologists specialise in a lot of areas and so that is more useful for the psychologist to have a better understanding prior to the initial session and is not necessarily going to have an impact in different psychologists being chosen at the point of registration.
We are expecting the new online questionnaire to be released soon.