FAQs about therapy
- Does MOT work with international clients?
- Why does MOT only work with clinical and counselling psychologists?
- Does My Online Therapy offer couples therapy?
- Why should I choose My Online Therapy?
- How do I choose what type of online therapy I need?
- Complaints Policy
Matching with a psychologist
Booking a session, preparing for your first session and more
- How do we match you to a psychologist?
- Your psychologist's schedule and availability
- Does MOT offer discounted packages for sessions?
- Is my online session carried out on Zoom?
- Tech Support: getting set up for your first session
- Can I record my therapy session?
Communicating with your psychologist
Paying for sessions, refunds and cancellations
- Vitality expired policies
- Why do I need to pay an excess in contribution to my claim?
- FAQs for Vitality clients
- Who are Patient Billing?
- Why do I need to add my card details if I using my private insurance to pay?
- How much does a session cost?