Using the platform

Booking, reserving and managing sessions

• How do I cancel a session?

Changing your personal details

• How to update your email address
• Consent
• Updating your credit/debit card details
• How do I change or update my personal details?

Contacting Support and Technical issues

• How to clear cache and cookies
• Camera and microphone permissions for a successful video call
• How to get the best connection for your online therapy session
• A technical guide to making sure you are all set to have your online therapy session